I am aware nobody wants to lose customers, but this seemed low for a professional site they claim to be. Their customer care service insisted that I stay for a while longer and maybe I would change my mind. Naturally, I filed a complaint asking that my data be removed but the feedback I got was totally nonsensical. Accordingly, I moved on to deleting my account and details, but tough luck! Whatever I tried didn’t work out since the site instructions had nothing to do with actual buttons/actions on site. First of all, these questions – I see the point in a way, but it exhausted all my energy. “ So, there I was, scrolling up and down eHarmony, duly set up my general and personality profile including the profile picture, took the questionnaire, but I was somehow bored by all of that. Moreover, I will even provide some corrective measurements you can try before you file an official complaint.īelieve it or not, there are people who come to create an account, set up the profile photo and everything and the next day they decide it’s not their cup of tea. However, to help you out as best as I can, I will focus on the matching and payment issues and general business practices by the eHarmony app. There are instances such as reporting abuse, wanting to change the input information to boost the potential matches, asking is it possible to find someone for a hook-up (like BeNaughty or Ashley Madison) and not just for a serious relationship, or long-term relationships, etc. Still, these are not the only reasons why people on multiple dating websites are getting in touch with customer care. Such problems may range from wanting to contact eHarmony to cancel subscription, or it is related to eHarmony billing, cancelling eHarmony or just to discuss the matchmaking and the matching system. I believe that for the majority of you having an eHarmony account there was a time when you wanted to get in touch with customer support in order to fix a problem.
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